Hello, I am

Arshad Hussain

Senior Healthcare BI & Analytics Professional

ITSM, Data Governance, Executive Reporting

Working in healthcare IT and analytics, with a focus on enterprise reporting, metric reliability, and governance in regulated environments. I work at the intersection of business intelligence, IT service management, and data governance, building and validating analytics that leadership can trust—particularly where accuracy, consistency, and compliance are critical. Currently engaged in Power BI–based analytics initiatives in Qatar.

About Me

I am an experienced healthcare BI and analytics professional with a strong background in IT service management, data governance, and enterprise reporting. My career includes hands-on technical roles as well as responsibilities spanning system implementation, operational analytics, and executive reporting.


My work centers on building systems, metrics, and analytical approaches that are accurate, auditable, and trusted — especially in environments where reliability and compliance are essential.


I have a strong interest in analytics-led governance and the disciplined use of modern data platforms to support clarity, accountability, and confidence in executive decision-making.

Skills & Expertise

Data Analytics & BI

  • Microsoft Power BI (Certified)
  • Microsoft Fabric
  • DAX Proficiency
  • SQL & Excel
  • Power Automate

Systems & Healthcare IT

  • CERNER Implementation
  • SMAX (ITSM) System
  • PLICS Implementation
  • Patient Billing Systems
  • Clinical Registries

Management & Compliance

  • IT Project Management
  • IT Audit
  • GDPO & GDPR Compliance
  • Quality Assurance (QA)
  • Process Implementation

Areas of Work

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Enterprise BI & Reporting

Design and maintenance of Power BI–based reporting and analytics used for operational and executive visibility within healthcare environments.

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Analytics & Governance

Application of analytics and emerging technologies within governance-focused frameworks, with emphasis on transparency and defensible logic.

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IT Governance & Compliance

Experience working with audit, compliance, and quality assurance requirements related to healthcare IT and data protection.

Featured Projects

PLICS Implementation

Led the implementation of Patient Level Information & Costing Systems (PLICS) as part of enterprise healthcare IT initiatives, supporting financial transparency and reporting.

SMAX ITSM Analytics

Developed Power BI analytics for IT Service Management (SMAX), enhancing service delivery metrics.

SMAX ITSM Implementation PM

Project Manager for SMAX ITSM implementation, overseeing build, test, and rollout of ITSM processes aligned with governance and reporting requirements.

Donor Registry System

Managed the development and deployment of a critical Donor Registry for healthcare operations.

Dendrite Clinical Registry Implementation

Project Coordinator for Dendrite Clinical Registry implementation in the Cardiology Department, supporting build, test, and rollout of clinical reporting and governance processes.

OHS Hazardous Waste

Implemented a management system for Occupational Health & Safety hazardous waste tracking.

Get in Touch

Happy to connect on healthcare IT, ITSM analytics, and governance-focused data initiatives.

Email: arshadmafaz@gmail.com

Location: Qatar